Official Apple Support

Official Apple Support

If considered one of Apple’s data base articles does not solve it, you even have the option of speaking to an Apple Support rep on the cellphone or via textual content chat. For hardware issues, you may also schedule a Genius Bar appointment or an appointment at an Apple Authorized Service provider near you. If you need assistance, Apple supplies help in your products in many ways. Live chat lets you use instant / stay (actual-time) messaging to contact Apple’s assist group through its website. Apple’s stay chat presents sooner response instances, a lot sooner than emails. In reality, lots of users favor chat assistance over emails and telephone calls.

As a precautionary well being measure for our help specialists in mild of COVID-19, we’re working with a limited staff. Thanks on your endurance, as it might take longer than ordinary to connect with us. For extra help, seek the advice of the Help Center. Stacey Butler is a tech writer at macReports masking information, how-tos, and user guides. She is a longtime Mac and iPhone consumer and holds a Ph.D. from the University of Illinois at Champaign-Urbana. Now you’ll be asked a extra particular issue that you are having.

Please notice that reside chat is out there, though it is probably not obtainable in all nations. I’m a travel enthusiast, trainer, author, and an early adopter who has stood in additional release-day strains than I can rely. I’m a former Apple retail store Specialist and I’ve been writing Apple-centered product critiques since 2010.

Discover more than a hundred exclusive single-participant and multiplayer games with no adverts or in-app purchases if you join Apple Arcade. Browse, purchase, and download apps on your iPhone, iPad, Mac, Apple TV, or Apple Watch within the App Store. If it’s not, attempt restarting your device and examine again. Turn on both the date & time and time zone settings.

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Find out the way to get additional technical help and hardware service choices in your Apple merchandise. For authorized questions, please go to and select from the drop-down menu supplied. Start your request online and we’ll find you an answer. AppleCare products present further hardware service options and professional technical help from Apple. Learn how to get assist for your purchase from the iTunes Store or your subscription to Apple Music.

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Re-open the app you used to make your in-app buy. Tap the app you used to make your in-app purchase. Check that you’ve got a WiFi or mobile knowledge connection which is lively and dealing.

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If you need the reside chat possibility, simply select the “Chat”. The web page will also let you know how a lot roughly you might wait. I think that the quickest and most handy way to get solutions to your assist questions is to chat with Apple. Apple help chat is available 24×7.

If your problem isn’t listed there, you can select the “the subject just isn’t listed” possibility. If you choose this option, you will be asked to describe your problem in the next screen. Now choose the precise iPhone drawback you’re having, just like the battery, back-up, Apple ID, or Wi-Fi problems. For instance, if you’re having issues with your iPhone, click iPhone. Or in case you are having an issue together with your Apple ID, click on Apple ID.


If you have not acquired an in-app item you bought, strive closing and restarting the app or recreation you’re using. If that search doesn’t work, connectivity might be a problem. Try to repair your connectivity points. After this, select how you like to get assist.

Apple’s help staff can answer any questions that you have about Apple merchandise, hardware , software program and providers (iCloud, Apple Music, iMessage, and so on.). If you’ve a functioning iPhone or iPad, you may get on-demand help proper from that system with Apple’s Support app. Whether by phone, chat, or e mail, we’re ready that can assist you with all of your Apple product questions and points.

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